Frequently Asked
Questions

Our Answers to Common Questions

We have provided some our most frequent questions to help provide you with quick information. If your question is not answered please call us at your most convenient time.

FAQ's

AllCare Homecare is proud to provide care for Northeast and North Central Arkansas! We currently have 4 convenient locations to better serve you!

  • 521 Southwest Drive
    Jonesboro, Arkansas 72401
    Phone Number 870.933.CARE (2273)
  • 202 N. Peabody Street
    Mountain View, Arkansas 72560
    Phone Number 870.243.3704
  • 415 Chickasawba Suite 6
    Blytheville, Arkansas 72315
    Phone Number 870.281.CARE (2273)
  • 101 S. Washington Suite 102
    Forrest City, Arkansas 72335
    Phone Number 870.280.2423

AllCare Homecare is proud to offer a full range of non-medical home care services. Your local office can help you determine the specific services right for your situation.

Yes. Our care is always determined by what you need - it's part of our “Just Care” philosophy.

Today, Medicare does not cover non-medical home-based services. The exception to this is when a patient is eligible for Home Health Services (skilled nursing), continues to meet those criteria, and the home care services are provided by the Medicare certified Home Health Agency; there is a limit to how much home care will be covered.

Medicaid offers some coverage to eligible Medicaid recipients. In this case the agency used must be a certified Medicaid provider.

Yes. AllCare Homecare is very comfortable in dealing with insurance companies. With your approval, we will check your coverage and let you know the results.

PASSE (Provider-Led Arkansas Shared Savings Entity) is a new Medicaid program that has been created to improve the health of Arkansans who have Medicaid and who also have a need for more intensive levels of care for behavioral health and developmental disability needs. The PASSE program is designed to help connect Medicaid members not only to services from their doctors but also services in the community they might also need. The PASSE also lets a member take a more active role in their treatment.

Arkansas Total Care
P.O. Box
25010

Little Rock, AR
72221

866.282.6280
www.arkansastotalcare.com

Empower Healthcare Solutions
1401 West Capitol Avenue, Suite 330
Little Rock, AR 72201
866.261.1286
www.getempowerhealth.com

Summit Community Care
425 W. Capitol Ave.
Suite 233
Little Rock, AR 72203
844.405.4295
www.summitcommunitycare.com

We transition with you. We work with you and the facility to continue providing the services you request.

Based on your needs and requests, we can provide a caregiver immediately or at your convenience.

Yes. If requested, we will arrange a meeting with a caregiver of your choosing. If at any time or for any reason you want to change caregivers, we will do so until you are completely satisfied.

Our Care Team approach means that if your family’s caregiver is unavailable for any reason, another caregiver is made available immediately.

All of our caregivers have successfully passed a thorough reference and national criminal background check and are bonded and insured. We match your specific needs and requests to the skills and background of each caregiver to find the ideal companion.

No. Every agreement is clear and transparent; there are no hidden fees.

Opening Hours

Monday - Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed

Upcoming Events

December 2019
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